Service Contracts

Ecolab’s service contracts allow you to secure your equipment maintenance all in one easy bundled package.

Service Contracts

Features

  • Ecolab’s range of Soluscope Encompass and Smartline Service Contracts help our customers by protecting your sites’ most valuable assets throughout the life of your equipment.
  • Ecolab’s service program uses only genuine parts and accredited technicians, providing you with peace of mind, seamless operational efficiency and compliance with all the requirements of AS/NZS 5369:2023.
  • Ecolab’s service programs ensure all your Soluscope and Smartline machines are running optimally to maintain the value and life of your assets.
  • The program delivers consistent cleaning, disinfection and sterilising functionality to ensure patient and staff safety.
  • Having a Soluscope Encompass or Smartline Service Contract avoids breakdowns and the prospect of cancelled lists with potential revenue impacts, allowing you to keep your maintenance and repair costs under control and avoiding costly breakdowns and call outs.
  • Ecolab’s service programs provide you with quick response time with our national coverage: we have the largest endoscopy service team in the marketplace, offering metropolitan and regional support throughout ANZ.
  • Ecolab’s remote help; round the clock 24/7 remote technical assistance provides you a quick response to issues that can be potentially solvable remotely, to get you back on your reprocessing journey.
  • The Ecolab simplified systems of service tiers to suit your specific operation, are simple to understand, offering no distinction between metro or regional areas, regardless of location.
  • Access speedy response times; our commitment is 24 hours with metropolitan and 48 hours within regional areas.
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Product Code Product Description Pack Size Quote
SL-SPRINT-ENC Soluscope Sprint, Encompass Loyalty ea
SL-SPRINT-PT-ENC Soluscope Sprint PT, Encompass Loyalty ea
SL-DC-ENC Soluscope Drying Cabinet, Encompass Loyalty ea
SL-SPRINT-PC-LOY Soluscope Sprint, Encompass Loyalty Minor Service ea
SL-SPRINT-MS-LOY Soluscope Sprint, Encompass Loyalty Major Service ea
SL-SPRINT-ENC Soluscope Sprint, Encompass Çorporate ea
SL-SPRINT-PT-ENC Soluscope Sprint PT, Encompass Corporate ea
SL-DC-ENC Soluscope Drying Cabinet, Encompass Corporate ea
SL-SPRINT-PM Soluscope Sprint, Encompass List Price Servicing PM only ea
SL-SPRINT-PT-PM Soluscope Sprint PT, Encompass List Price Servicing PM only ea
SL-DC-PM Soluscope Drying Cabinet, Encompass List Price Servicing PM only ea
SL-SPRINT-PC-LIST Soluscope Sprint, Encompass List Price, Minor Service ea
SL-SPRINT-MS-LIST Soluscope Sprint, Encompass List Price, Major Service ea
SL-SPRINT-PQ Soluscope Sprint, Encompass Performance Qualification ea
SL-SPRINT-PT-PQ Soluscope Sprint, Encompass Performance Qualification ea
SL-DC-PQ Soluscope Drying Cabinet, Encompass Performance Qualification ea
SMT-DC-ENC-COMP Smartline Drying Cabinets, Comprehensive Service ea
SMT-DC-ENC-PM Smartline Drying Cabinets, PM Only Service ea
SMT-DC-PQ Smartline Drying Cabinets, Performance Qualification ea

Applications

  • Endoscopy
  • Central Sterile Department
  • Healthcare Facilities
  • Dental
  • Aged Care Facilities
  • Life Science Sector

Resources

  • Video
  • Brochure

Downloads

To access a copy of the eBook or product brochure, please complete and submit a copy of the Downloads form below.