Service Contracts

Support your operations and enjoy peace of mind knowing all your maintenance and breakdowns are covered when you partner with Ecolab Healthcare ANZ in an equipment Service Contract.

Ecolab’s service contracts allow you to secure your equipment maintenance all in one easy bundled package.

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Features

Ecolab’s range of Service Contracts help our customers by protecting your sites’ most valuable assets throughout the life of your equipment.
Ecolab’s service program uses only genuine parts and accredited technicians, providing you with peace of mind, seamless operational efficiency and compliance with all the requirements of AS/NZS 5369:2023.
Ecolab’s service program ensures all your machines are running optimally to maintain the value and life of your assets.
The program delivers consistent cleaning, disinfection and sterilising functionality to ensure product efficiency and staff safety.
Entering into a Service Contract avoids breakdowns with potential revenue impacts, allowing you to keep your maintenance and repair costs under control and avoiding costly breakdowns and call outs.
Ecolab’s service programs provide you with quick response time with our national coverage: we have the largest endoscopy service team in the marketplace, offering metropolitan and regional support throughout ANZ.
Ecolab’s remote help; round the clock 24/7 remote technical assistance provides you a quick response to issues that can be potentially solvable remotely, to get you back on your reprocessing journey.
The Ecolab simplified systems of service tiers to suit your specific operation, are simple to understand, offering no distinction between metro or regional areas, regardless of location.
Access speedy response times; our commitment is 24 hours with metrol and 48 hours within regional areas.

Product Code	Product Description	Pack Size
B-SERVICE	Ecolab Belimed Life Science Equipment, Service Contract	ea
S-SERVICE	Ecolab Smeg Life Science Equipment, Service Contract	ea
SL-SPRINT-ENC	Soluscope Sprint, Encompass Loyalty	ea
SL-SPRINT-PT-ENC	Soluscope Sprint PT, Encompass Loyalty	ea
SL-DC-ENC	Soluscope Drying Cabinet, Encompass Loyalty	ea
SL-SPRINT-ENC	Soluscope Sprint, Encompass Corporate	ea
SL-SPRINT-PT-ENC	Soluscope Sprint PT, Encompass Corporate	ea
SL-DC-ENC	Soluscope Drying Cabinet, Encompass Corporate	ea
SL-SPRINT-PM	Soluscope Sprint, Encompass List Price Servicing PM only	ea
SL-SPRINT-PT-PM	Soluscope Sprint PT, Encompass List Price Servicing PM only	ea
SL-DC-PM	Soluscope Drying Cabinet, Encompass List Price Servicing PM only	ea
SL-SPRINT-PQ	Soluscope Sprint, Encompass Performance Qualification	ea
SL-SPRINT-PT-PQ	Soluscope Sprint, Encompass Performance Qualification	ea
SL-DC-PQ	Soluscope Drying Cabinet, Encompass Performance Qualification	ea
SMT-DC-ENC-COMP	Smartline Comprehensive Service Package for iQ Series or Classic Series	ea
SMT-DC-ENC-PM	Smartline PM Only Service Package for iQ Series or Classic Series	ea
SMT-DC-PQ	Smartline Performance Qualification, All SlideScope and RotaScope Cabinets	ea